Huelin Homes Limited (“Huelin Homes”, “we”, “us” or “our”) is committed to protecting the privacy and security of your personal information.
This Privacy Notice explains how we collect, use, store, and protect personal information about you when you interact with us or use our services. We process personal data in accordance with the Data Protection (Jersey) Law 2018 (DPJL) and, where applicable, the General Data Protection Regulation (GDPR).
Huelin Homes acts as a Data Controller, meaning we determine how and why personal information is processed.
We are registered with:
Data Protection Principles
We comply with the Data Protection (Jersey) Law 2018, which requires that the personal information we hold about you is:
1. Used lawfully, fairly, and transparently
2. Collected only for specified, explicit, and legitimate purposes
3. Adequate, relevant, and limited to what is necessary
4. Accurate and kept up to date
5. Retained only for as long as necessary
6. Kept secure using appropriate technical and organisational measures
We are accountable to both individuals and regulatory authorities for demonstrating compliance with these principles.
Data Protection Manager
We have appointed a Data Protection Manager (DPM) to oversee compliance with this Privacy Notice and relevant data protection laws.
If you have any questions about this Privacy Notice or how we handle your personal information, please contact:
Data Protection Manager
Email: jo@huelinhomes.com
You have the right to make a complaint at any time to the Jersey Office of the Information Commissioner (JOIC), the supervisory authority for data protection issues in Jersey.
The Personal Information We Collect
Personal data means any information relating to an identifiable individual.
We may collect the following personal information:
Where necessary, we may also collect:
Identity Verification and AML Compliance
To comply with legal and regulatory obligations, including Anti-Money Laundering (AML) and Counter-Terrorist Financing (CTF) requirements, we may need to verify your identity before providing certain services.
This may include collecting and processing:
We may use third-party verification services to carry out identity verification and compliance checks on our behalf.
For example, we use Verify by Tiller, a secure third-party identity verification platform, to collect and verify certain information required for compliance and regulatory purposes. Verify by Tiller acts as a Data Processor on our behalf and processes personal data in accordance with applicable data protection laws.
Information collected through Verify by Tiller is retained for no longer than 90 days, after which it is securely deleted.
Special Category Data
In limited circumstances, we may collect Special Category Data, such as information relating to:
This will only occur where:
For example, you may disclose information about accessibility requirements when searching for suitable accommodation.
How We Collect Your Personal Information
We collect personal information when you:
Information may also be obtained from:
How We Use Your Information
We will only use your personal information when the law allows us to. The most common legal bases are:
Contractual Necessity
Processing is necessary to provide the services you have requested.
Example:
Legal Obligations
Processing necessary to comply with laws or regulations.
Example:
Legitimate Interests
Processing is necessary for our legitimate business interests, provided your rights do not override those interests.
Example:
Consent
Where you have given clear consent for a specific purpose.
Example:
Change of Purpose
We will only use personal information for the purposes for which it was collected unless we reasonably believe another purpose is compatible with the original purpose. Where necessary, we will inform you before using your data for a different purpose.
Data Sharing
We may share personal information with trusted third parties where necessary to provide our services or comply with legal obligations.
These may include:
International Transfers
Some service providers may process personal data outside Jersey, the UK, or the European Economic Area.
Where this occurs, we ensure appropriate safeguards are in place to protect personal data in accordance with DPJL and GDPR requirements.
Data Security
We implement appropriate technical and organisational security measures to protect personal information from:
Access to personal information is restricted to employees, contractors, and third parties who have a legitimate business need to know.
All individuals processing personal data are subject to confidentiality obligations.
Data Retention
We will only retain personal data for as long as necessary to fulfil the purposes for which it was collected, including legal, accounting, or regulatory requirements.
In determining retention periods, we consider:
Where identity verification services such as Verify by Tiller are used, those providers retain the collected information for up to 90 days before securely deleting it.
Where possible, personal data may be anonymised so it can no longer be associated with an identifiable individual.
Your Data Protection Rights
Under data protection law, you have the right to:
To exercise any of these rights, please contact:
jo@huelinhomes.com
You will not normally be required to pay a fee unless the request is clearly unfounded or excessive.
We may request additional information to verify your identity before responding to your request.
We will normally respond within 4 weeks.
Right to Withdraw Consent
Where we rely on your consent to process personal information, you may withdraw that consent at any time by contacting:
jo@huelinhomes.com
Withdrawal of consent will not affect the lawfulness of processing carried out before the withdrawal.
Changes to This Privacy Notice
We may update this Privacy Notice from time to time. Any substantial changes will be communicated to you or made available on our website.
Complaints
If you are unhappy with how we have handled your personal data, please contact us first so we can attempt to resolve the issue.
You also have the right to complain to the Jersey Office of the Information Commissioner. The details for each of these contacts are:
Huelin Homes – Jersey
12 The Parade, St Helier, Jersey, JE2 3QP
Telephone +44 (0) 1534 888139 or email jo@huelinhomes.com
Office of the Information Commissioner – Jersey
2nd Floor, 5 Castle St, St Helier, Jersey JE2 3BT
Telephone +44 (0) 1534 716530 or Email: enquiries@dataci.or
